Frequently Asked Questions

Frequently Asked Questions2019-03-23T13:10:41-07:00

Frequently Asked Questions

What kind of equipment and software do I need in order to take an online course?2019-03-22T14:34:55-07:00

At a minimum, you will need the following hardware and software to participate in the virtual online programs:

All Courses:

Access to a modern computer
Reliable high-speed Internet access via cable, Ethernet, or WiFi
A recent version of a reliable internet browser
An email account and service that is dependable and easily accessible at various times of the day

Synchronous Sessions:

A web camera
A basic microphone/headset with microphone for participation in group discussions
A sound card and speakers for participation in group discussions

How do I order services?2019-03-24T09:26:22-07:00

It is easy to order transaction services. Existing clients can order online here. New clients can use the Order Form at this site or can call the office to order services. New clients are contacted to clarify details of online orders.

How do I get started?2019-03-24T09:24:41-07:00

It is easy to get started. When we begin as your vendor, we enter into a written agreement as to the services provided. That becomes the basis of the services that are provided.  Certain services use the contract to develop a personalized template that is used each time with your transaction. As things change, those changes become part of the next version of the template.

Do you provide training and tutoring?2019-03-22T14:04:15-07:00

Yes, I provide one-on-one tutoring either virtual, real time interactive or in person. You can schedule by phone, text email, or buy purchasing training here.

Can you come to my office or home?2019-03-22T16:35:31-07:00

Comprehensive training can be delivered at your location. The cost for onsite training will include travel, transportation, lodging, convenience fee, meals and incidentals.  Example of training delivered at your 3500 miles away location:

  1. Airport parking and air travel = $850
  2. Rental car, parking, fuel = $850
  3. Lodging = $1800
  4. Convenience fee = $1000
  5. Meals and incidentals = $550
  6. Cost of Training Package = $3500

Example: Total Package Delivered Onsite = $8550. Your prices will vary based on your location.

Can I change/customize your “packages”?2019-03-24T09:13:09-07:00

Yes, we provide standardized services unless you request something else.